(615) 653-4230
Frequently Asked Questions

How it Works

At Logan Social Services, we care about the well-being of our clients and their families. It is among our core beliefs that good life management skills are essential to a healthy and fulfilled life. To help further our mission statement, we have chosen to share our knowledge, experience, research, and skills with anyone who is interested.

We do ask that you set up an account before accessing our courses. We have made this process quick and simple, and we promise to protect your personal information. Our policy is to maintain confidentiality in line with the best practices of twenty-first century social work. Your account is solely for your benefit, allowing us to provide proof of enrollment, and as a means for our staff to identify and score your exam if you decide you need a verifiable Letter of Completion to submit to the court, employer, or school.

Step 1: Enroll
Sign up for a free account. Once you register, you will be able to print your Enrollment Verification Letter directly from your account page.

Step 2: Take the Classes
Log in to your account. On the course page, choose the subjects that interest you. Each lesson will earn you up to one hour of community service credit, repeatable, and the site will keep up with your time. When you have completed the hours you signed up for, your work is done. There are no exams, but some lessons will have suggested at-home activities to do.

Step 3: Get Your Verifiable letter of Completion and Work Log!
When you complete your hours, you can print your work log and letter of completion from our site, or receive them in the mail, along with an attractive wall-mountable certificate, depending on the package you chose at checkout. If you have ordered any of our completion materials by mail, they will ship automatically, usually the next business day after you finish your last hour.

How do I begin?

Sign up for a free account on the site. Be sure to use a valid e-mail address, and check it after you sign up for an e-mail from us. If it does not arrive in a few minutes, check your spam or junk-mail folder.

Your e-mail address and the password you chose will be needed to log onto the site. Log on, and you are ready to begin your studies.

When can I do my work?

You can do your work anytime, day or night, and you choose how long you spend during each session. You receive 1 minute for each minute you spend in the material. There is an 8 hour per day limit for work.

How do I print my Hour Log?

After payment, you can print a current hour log, any time you need it, to use as a progress report. After you finish all your hours, you can print your final hour log. The hour log is printable from the "Courses/Workpage."

Does this course meet employer or court requirements?

In most cases, yes. It is always best to check ahead of time to be certain. We provide you with acceptance letters for free and in advance of your studies. They are located on the "Our Guarantee" tab. Submit the appropriate document to the court, your school or your employer at the start of your work and get permission to use us in advance. Then, you will know that the work you do will be accepted. Acceptance is not guaranteed and the course is non-refundable, so we strongly recommend you secure permission to use us before making payment.

What forms of payment can I use?

We accept Visa, MasterCard, Discover, and American Express, as well as PayPal. We cannot accept payment over the phone. PayPal is the bank that handles our credit card transactions, but a PayPal account is not required to make a payment.

My document PDFs are coming up all crazy with symbols and such. What is the problem?

If you are having trouble opening and printing your documents from the course/work page, please update your browser''s PDF viewing software. Adobe Acrobat Viewer is free and can be found with a Google search. Some phone and tablet browsers do have trouble with PDFs.

I ordered mailed documents. When will they arrive?

Your order will go out in the next business day's mail. From then, we say a week and a half for delivery, though it usually takes less time.